Frequently Asked Questions

Yes! Our bots work with any WhatsApp Business account and Instagram Business page. We handle the complete integration for you, including all technical setup with the WhatsApp Business API and Instagram APIs.

You don't need any technical knowledge - we set it all up.

Your bot stops running, but:

• All your bot configurations remain yours
• All customer data you captured is yours to keep
• You can resume the subscription anytime
• You can migrate to another platform if you want
• You won't be charged after cancellation

You're never locked in. Cancel anytime without penalties.

Yes, support is included in your monthly subscription.

What's included:

• Technical support for bot issues
• Help with bot optimization
• Response customization and improvements
• Integration assistance
• Performance monitoring and optimization

Support continues as long as your bot is running.

Language support depends on your plan:

• Starter Plan: 1 language of your choice (English, Hindi, Gujarati, Marathi, etc.)
• Professional Plan: Multiple languages supported (all major Indian languages and more)
• Enterprise Plan: Unlimited languages

You can add or change languages anytime. Just let us know.

Yes! Database integration is included in all plans.

• Starter Plan: Basic database integration - we set it up
• Professional Plan: Advanced database integration with complex workflows
• Enterprise Plan: Full custom integrations with your entire system

We integrate with your database so the bot can:

• Check appointment availability before confirming bookings
• Capture customer information automatically
• Mark time slots as unavailable
• Retrieve customer data for personalized responses

Everything is customizable.

You define:

• What the bot should say to each question
• Office hours and when the bot should reply
• Greeting messages with your company name
• Holiday closures and special rules
• How the bot should handle different customer types
• Conversation flows and decision trees

We build it exactly as you want it. Changes are included in setup.

Depends on your plan:

• Starter Plan: Text-only responses
• Professional Plan: Yes, bot can send images (menus, catalogs, product photos)
• Enterprise Plan: Yes, with advanced media handling

If you need image sending in Starter plan, you can upgrade to Professional anytime.

You have full control. For questions the bot doesn't know how to answer, you can configure it to:

• Ask the customer to wait for a human agent
• Provide alternative assistance or information
• Offer to escalate to your team
• Suggest related topics

It's completely customizable based on your preferences.

No technical knowledge required.

We handle all technical aspects:

• Bot development and coding
• WhatsApp and Instagram integration
• Database setup and configuration
• API integrations
• Hosting and deployment

You just define what you want the bot to do and say. We build it.

Absolutely.

• Upgrade from Starter to Professional anytime
• Add new features or capabilities
• Add more languages
• Expand to new platforms
• Enhance customization

Just let us know what you need, and we'll implement it for you.

Your data is yours and remains yours.

• We provide data exports anytime you ask
• All your bot configurations are portable
• Customer data captured is yours
• You can migrate to another platform
• We'll help with the migration process

You're never locked in. Your data belongs to you, always.